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WhatsApp Notifications for Salons, Spas & Wellness Businesses

Keep your clients engaged and informed with real-time WhatsApp notifications. Feelaxo makes communication effortless by sending appointment reminders, confirmations, offers, and personalized updates directly on WhatsApp.

WhatsApp Notifications

Why WhatsApp Notifications Matter

In the beauty and wellness industry, timely communication is the key to customer satisfaction. While SMS and emails often go unnoticed, WhatsApp messages have a much higher open rate. By using Feelaxo’s WhatsApp notifications, your salon or spa can reduce no-shows, improve engagement, and build stronger customer relationships.

Meanwhile, business owners are notified in real-time of new bookings, ensuring they are always prepared. This seamless communication tool enhances the overall booking experience, providing convenience and efficiency for everyone involved.

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Key Features of WhatsApp Notifications

  • Appointment Reminders- Reduce last-minute cancellations with automated reminders sent hours or a day before scheduled visits.
  • Instant Booking Confirmations-Every client receives a detailed WhatsApp confirmation instantly after booking.
  • Promotional Campaigns- Run targeted WhatsApp promotions for discounts, seasonal offers, or new services.
  •  Customer Feedback Requests- Collect valuable feedback with automated messages after every appointment.
  • Package & Membership Reminders- Remind clients about expiring memberships or packages to encourage renewals.
  •  Birthday & Occasion Greetings- Send personalized greetings to delight customers and strengthen loyalty.

How It Works

  • Appointment Booked → Client instantly receives a confirmation.

  • Reminder Sent → Notification before the appointment to avoid no-shows.

  • Feedback Collected → Clients receive a request for ratings or reviews.

  • Special Messages → Birthdays, anniversaries, and exclusive offers delivered automatically.

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Improved Client Relationship

Improved Client Relationship

Stay connected with your clients effortlessly. Quick notifications allow you to manage appointments efficiently, leading to better customer service and satisfaction.

WhatsApp Notifications:
For Customers

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Instant Appointment Confirmation

As soon as you book a service through Feelaxo, you'll receive an immediate confirmation on WhatsApp, complete with your appointment details, ensuring you're all set for your beauty or wellness session.

Receive OTP for Security

For added security and smooth check-in, you’ll also receive a One-Time Password (OTP) on WhatsApp. Simply share this OTP upon arrival to confirm your appointment and enjoy your service.

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Easy Access to Appointment Details (1)

Easy Access to Appointment Details

All essential information regarding your appointments—such as date, time, and service details—is sent directly to your WhatsApp. This convenience helps you manage your schedule more effectively.

All-in-One Salon & Spa Management Software Solution

Intuitive Visual Quick POS & Billing Dashboard, built to be as simple as your smartphone – fast, reliable, and designed to save time.

  • Quick Checkout: Easy to sale services, products & packages
  • One-Click Billing: Generate invoices in seconds
  • GST-Ready Bills: Automatically apply GST, discounts & offers

  • Digital Receipts: Send invoices via WhatsApp

  • Multiple Payments: Cash, Card, UPI

  • Staff Commission Tracking: Auto-calculate and assign earnings

The Problem:

Running your business without a proper POS system creates hidden challenges. Manual billing mistakes leading to revenue loss. Customer dissatisfaction due to delays & confusion

The Solutions:

Smarter Billing. Faster Checkouts. Happier Customers. Running a beauty salon or spa means every second counts. Long billing queues, manual errors, and missing revenue opportunities can frustrate your customers and your team.

Effortless Appointment Management.
Staff Scheduling Made Easy

  • Easy Staff Onboarding
  • Intuitive Booking System
  • Efficient Inventory Control
  • Instant Reporting and Insights

The Problem:

Managing appointments manually often leads to double bookings, missed slots, and confusion in staff scheduling. Business owners struggle to balance client bookings with staff availability, resulting in poor customer experience and lost revenue.

The Solution with Feelaxo:

Our smart Calendar gives you complete control over appointments. Easily view bookings in daily or weekly formats, manage staff availability, and assign tasks based on schedules. With real-time visibility, you can prevent overlaps, optimize staff time, and ensure every client is attended to on time.

Smart Calendar Management for Your Team

  • Daily, Weekly & Monthly Views

  • Staff Performance Tracking

  • Client Flow Analysis

  • Data-Driven Forecasting

The Problem:

Without a central calendar, tracking bookings, staff shifts, and client visits becomes chaotic. Businesses often lack real-time data to make informed decisions, leading to underutilized staff, missed revenue opportunities, and poor customer service.

The Solution with Feelaxo:

Our Calendar Insights feature provides a complete overview of your business operations. View schedules in multiple formats, track key performance metrics, and analyze booking trends. With actionable insights, you can optimize operations, improve customer experience, and boost profitability.

Seamless Operation Management. Maximum Efficiency, Minimum Effort.

  • Intuitive Services/Catalogue Management Dashboard
  • Manage Customers
  • Intuitive POS & Billing
  • Manage Staff
  • Unlimited Invoice ( GST)
  • Manage Discounts, Expenses
  • Real Time Order Status
  • Manage Membership
  • Manage Packages
  • Manage Staff Commission
  • Manage Inventory of products

The Problem:

Managing multiple services, packages, and product catalogs manually can lead to errors, outdated listings, and confusion for both staff and customers.

The Solution with Feelaxo:

A centralized dashboard lets you organize services, update pricing, and manage product catalogs effortlessly, ensuring consistency across all booking channels.

Smart Marketing & Growth. Expand Your Reach, Boost Your Revenue.

  • Mini website Booking Page
  • Email Notifications
  • Verified Customers Booking/Leads from feelaxo.com marketplace
  • Bulk WhatsApp Marketing (Only Meta Verified Business) (Text, Image, file Attachments..)
  • WhatsApp Notifications (Appointments, Wishes..)
  • Your Branded Booking Page
  • Online Reviews & Reputation Boost (Website + Google Review)

The Problem:

Traditional marketing methods are costly, time-consuming, and often fail to reach the right audience. Poor customer engagement and limited online visibility hinder growth.

The Solution with Feelaxo:

Feelaxo offers powerful marketing tools like bulk WhatsApp campaigns, automated notifications, and access to verified leads. With integrated reputation management and marketplace exposure, your business reaches more potential clients, builds trust, and grows faster.

See How Your Business is Doing – Anytime

  • Smart Analytics Dashboard (Booking, Sales, Customers Visit)
  • Sales & Reports ( Daily, Weekly, Monthly)
  • Customers Analytics Reports (Total Visit, Last Visit, Revenue, Booking History, feedback etc.)
  • Today & Upcoming Appointments (Ongoing, Completed, Upcoming)
  • Intuitive Staff Dashboard ( Monitor staff Availability)
  • Staff Sales Reports ( Daily, Weekly, Monthly)
  • Staff Performance Reports (Daily, Weekly, Monthly)
  • Expenses Reports ( Daily, Weekly, Monthly)
  • Products Stock Reports & Alerts (Consumed, Sold, Expired, Damaged, Lost.)
  • Revenue Leakage Alerts (missed bookings/no-shows)

The Problem:

Without proper analytics, businesses lack insights into performance, customer trends, and revenue flow—leading to poor decision-making and missed growth opportunities.

The Solution with Feelaxo:

Feelaxo provides an intuitive analytics dashboard with real-time data on bookings, staff performance, inventory, and revenue trends. With actionable insights, you can optimize resources, minimize revenue leaks, and make smarter decisions to drive growth.

Frequently asked questions

1. How do WhatsApp notifications work in Feelaxo?

Feelaxo automatically sends real-time messages to your clients through WhatsApp for booking confirmations, reminders, offers, and feedback requests. Once integrated, the process is fully automated and requires no manual effort from your staff.

2. Can WhatsApp reminders reduce no-shows in salons and spas?

Yes, appointment reminders sent via WhatsApp significantly reduce no-shows because customers are more likely to check and respond to WhatsApp messages compared to SMS or email.

3. What type of notifications can I send to my clients?

You can send booking confirmations, appointment reminders, feedback requests, membership/package expiry reminders, birthday greetings, promotional offers, and custom messages tailored to your business needs.

4. Is WhatsApp notification integration secure?

Absolutely. Feelaxo uses encrypted channels to ensure that all customer data and messages are completely safe and comply with privacy regulations.

5. Can I send bulk promotional offers through WhatsApp?

Yes. Feelaxo allows you to run targeted promotional campaigns and send bulk offers to selected customer groups based on their visit history, service preferences, or membership status.

6. Do I need a separate WhatsApp Business account?

Yes, you’ll need a WhatsApp Business API account to enable automated notifications. Our team will guide you through the setup process to ensure a smooth integration.

7. Can I personalize WhatsApp notifications for my clients?

Yes, Feelaxo lets you personalize messages with client names, service details, booking times, and special offers. Personalized notifications create stronger engagement and improve client loyalty.

8. Will WhatsApp notifications work for multi-branch salons?

Definitely. If you operate multiple branches, Feelaxo ensures that customers receive notifications from their preferred location, maintaining consistency across all outlets.

9. How will WhatsApp notifications help grow my business?

By improving client communication, reducing missed appointments, increasing repeat bookings, and enabling personalized marketing, WhatsApp notifications directly contribute to higher revenue and customer satisfaction.